Question 1

What flavours do you offer?

Accepted Answer

Vanilla, Chocolate, Marble, Lemon, Raspberry, Oreo, Biscoff, Chocolate Orange, Black Forest, Kulfi and Tiramisu.

Question 2

Can I send an inspiration picture?

Accepted Answer

Yes — send over any inspiration or reference images and we’ll build your cake around them.

Question 3

Can cakes be customised?

Accepted Answer

Absolutely. Every cake is made to order and customised around your requirements — we don’t work from a fixed catalogue.

Question 4

Are your cakes eggless?

Accepted Answer

Yes — every cake is made to order and eggless from top to bottom, whatever the occasion.

Question 5

Do you offer vegan cakes?

Accepted Answer

Vegan cakes are available in certain flavours only. Vegan availability is confirmed at the time of booking.

Question 6

How far in advance should I order?

Accepted Answer

Please allow approximately 1 week for cake orders.

Question 7

Do you offer last-minute orders?

Accepted Answer

Last-minute orders may be possible depending on availability — get in touch and we’ll let you know.

Question 8

What cupcake quantities/flavour combinations are available?

Accepted Answer

Cupcakes are available in a range of box quantities and flavour combinations. Get in touch to discuss what you need.

Question 9

Do you offer deluxe cupcake flavours?

Accepted Answer

Yes — deluxe flavours are available at an additional charge.

Question 10

What desserts do you offer?

Accepted Answer

Cheesecakes, Cake Pots, Traybake Slices, Mini Cakes, Coconut Lamingtons, Mini Doughnuts and Loaves. See our Desserts & Dessert Tables page for the full range.

Question 11

What are the minimum quantities?

Accepted Answer

Minimums vary by product, generally between 12 and 50 depending on the item — full details are on the Desserts & Dessert Tables page.

Question 12

Are the products egg-free?

Accepted Answer

Yes — all of our products are egg-free.

Question 13

Are they gelatine-free?

Accepted Answer

Yes — all of our products are gelatine-free.

Question 14

Which options are vegan?

Accepted Answer

Vegan options are available for selected products only — this must be discussed and agreed at booking. Not every flavour or product is vegan.

Question 15

Can I choose my own dessert selection?

Accepted Answer

Yes — you’re welcome to choose your own selection, or we can advise based on your guest count.

Question 16

Can you recommend quantities?

Accepted Answer

Yes, we’re happy to advise on suitable quantities for your guest numbers.

Question 17

Do you provide styling?

Accepted Answer

Yes — styling and decor is based on what you’d like and what we’re able to provide.

Question 18

Do you offer setup only?

Accepted Answer

Yes, a Setup Only service is available for dessert tables.

Question 19

Can you stay and replenish the table?

Accepted Answer

Yes — our Setup + Staying Throughout option means we stay to replenish and keep the table stocked during your event.

Question 20

Is delivery included?

Accepted Answer

Yes, delivery is included in every dessert-table quote.

Question 21

What is included in the Live Mini Pancake Station?

Accepted Answer

Freshly cooked eggless mini pancakes, cooked live on-site throughout your booked service and served with your choice of toppings and sauces.

Question 22

What toppings and sauces are available?

Accepted Answer

Standard toppings: Oreo crumbs, Biscoff crumbs, sprinkles, mini marshmallows and Smarties. Premium toppings: kunafa, fresh chopped strawberries and cake pieces. Pistachio and hazelnuts are available as an add-on. Sauces range from milk and white chocolate to Biscoff, mango, cookies & cream, pistachio and chocolate hazelnut — see the Live Mini Pancake Station page for the full list.

Question 23

How much do packages cost?

Accepted Answer

Packages begin at £250. Every event is individually quoted based on guest numbers, location, service requirements and selected options.

Question 24

Is there a minimum number of guests?

Accepted Answer

We cater for events of different sizes. Your quote is based on your event requirements, so get in touch with your guest numbers.

Question 25

What does the venue need to provide?

Accepted Answer

Generally around 6ft of table space, access to a suitable power supply, and a safe, level area for the station and serving queue. Setup and packdown are handled by our team.

Question 26

Do you travel outside Harrow?

Accepted Answer

Yes — we travel to events across London and beyond. Travel requirements are considered as part of your individual quote.

Question 27

Where are you based?

Accepted Answer

We’re based in Harrow, London. Cakes and desserts are collection only, dessert tables include delivery, and the Live Mini Pancake Station travels to events across London and beyond.

Question 28

Do you deliver?

Accepted Answer

Cakes and individual desserts are collection only. Delivery is included with every dessert-table quote. See our Delivery & Collection page for full details.

Question 29

How do I enquire?

Accepted Answer

Use our enquiry form on the Contact / Enquire page, or reach out via WhatsApp, email or Instagram.

Question 30

When is payment due?

Accepted Answer

It depends on your order — smaller orders are usually paid in full at booking, while larger orders may need a deposit to secure the date with the balance due by a date set out in your quote or Booking Agreement. See our Terms & Conditions for full details.

Question 31

Can I make changes after booking?

Accepted Answer

We’ll always try our best to accommodate changes, but they can’t be guaranteed close to your collection, delivery or event date. See our Terms & Conditions for full details.

Question 32

What happens if I have an allergy?

Accepted Answer

Please contact us before ordering so we can discuss suitability. While reasonable precautions are taken, we can’t guarantee any product is completely free from allergen cross-contact — see our Allergen Information page.

Question 33

What are your booking terms?

Accepted Answer

Full details are available on our Terms & Conditions page.

Frequently Asked Questions

Cakes & Cupcakes